A. TNC drivers shall accept only rides arranged through a TNC’s digital network and shall not solicit or accept street hails by persons seeking transportation.

B. While in service in the city, each TNC vehicle shall display removable trade dress or marks which are visible from fifty feet and clearly associates the vehicle with a licensed TNC company.

C. The TNC’s digital network or website shall display for the passenger the first name and photograph of the TNC driver as well as the make, model, and license plate number of the TNC vehicle.

D. The TNC’s digital network or website shall display for the passenger the applicable rates being charged and the option to receive an estimated fare before the passenger enters the TNC vehicle.

E. The TNC shall implement a zero tolerance policy on the use of drugs or alcohol applicable to any TNC driver on its digital network. The TNC shall provide notice of the zero tolerance policy on its website, as well as the procedures to report a complaint about a TNC driver with whom the passenger was matched and for whom the passenger reasonably suspects was under the influence of drugs or alcohol during the course of the ride. The TNC shall immediately suspend a driver upon receipt of a passenger complaint alleging a violation of the zero tolerance policy. The suspension shall last the duration of the investigation. (Ord. 1489 §2 (part), 2016).