Upon receipt of a passenger complaint, the City shall evaluate the same and, if deemed appropriate, send written notice to the licensee, either personally, or by mail with a certificate of mailing attached. The notice shall specify the vehicle license number, the nature of the complaint received and the date upon which the complaint was conveyed. If the complaint alleges a vehicle defect, the notice will require that the permittee or his agent present the vehicle for inspection to the Chief of Police (or designee) within five days of receipt of the notice or be subject to permit revocation proceedings under this chapter. (Ord. 1387 §1, 2012).